Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

ICTSAS205 Mapping and Delivery Guide
Maintain ICT system integrity

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency ICTSAS205 - Maintain ICT system integrity
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to protect and secure stand-alone or networked client server environments.It applies to technical support individuals who are required to maintain workflow and quality processes in a small or large office environment.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the systems administration and support field of work and include access to:

sites with a representative range of stand-alone and networked client server environments

antivirus software

technical records and documentation.

Assessors must satisfy NVR/AQTF assessor requirements.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Carry out system backup
  • Create and review organisational backup schedule
  • Determine storage media and hardware for backups
  • Ensure backups are carried out according to the schedule
  • Label and store backups according to organisational standards
  • Maintain records of backups
       
Element: Restore system backup
  • Determine and test restoration procedures according to organisational standards
  • Restore data under instruction from an appropriate person
  • Restore data according to organisational standards
  • Document and report on backup results
       
Element: Maintain virus protection
  • Maintain and update virus protection software according to operating system in use
  • Carry out virus scanning and report detected viruses to appropriate person
  • Remove viruses and update scanning software
       
Element: Follow copyright procedures and record software licences where appropriate
  • Identify copyright procedures for licensed software used by the organisation
  • Maintain records of licence number and location
  • Monitor operation and use of licensed software where applicable
  • Check personal computers and networks to ensure software compliance
  • Report licensing anomalies related to software to an appropriate person
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Carry out system backup

1.1 Create and review organisational backup schedule

1.2 Determine storage media and hardware for backups

1.3 Ensure backups are carried out according to the schedule

1.4 Label and store backups according to organisational standards

1.5 Maintain records of backups

2. Restore system backup

2.1 Determine and test restoration procedures according to organisational standards

2.2 Restore data under instruction from an appropriate person

2.3 Restore data according to organisational standards

2.4 Document and report on backup results

3. Maintain virus protection

3.1 Maintain and update virus protection software according to operating system in use

3.2 Carry out virus scanning and report detected viruses to appropriate person

3.3 Remove viruses and update scanning software

4. Follow copyright procedures and record software licences where appropriate

4.1 Identify copyright procedures for licensed software used by the organisation

4.2 Maintain records of licence number and location

4.3 Monitor operation and use of licensed software where applicable

4.4 Check personal computers and networks to ensure software compliance

4.5 Report licensing anomalies related to software to an appropriate person

Evidence of the ability to:

protect and secure stand-alone or networked client server environments and operating systems according to system maintenance procedures

complete file backup according to organisational standards

recover, delete and archive according to backup and recovery procedure

check computers and networks for compliance with licensing requirements.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

identify organisational standards regarding:

backup and recovery procedures and operations

labelling and storage of backups

describe current industry accepted hardware and software products

describe current viruses and protection methods

identify common diagnostic tools

identify inventory procedures

identify maintenance procedures

describe storage and retrieval guidelines

explain system performance

identify software copyright and General Public Licence (GPL) or copyright responsibilities.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Carry out system backup

1.1 Create and review organisational backup schedule

1.2 Determine storage media and hardware for backups

1.3 Ensure backups are carried out according to the schedule

1.4 Label and store backups according to organisational standards

1.5 Maintain records of backups

2. Restore system backup

2.1 Determine and test restoration procedures according to organisational standards

2.2 Restore data under instruction from an appropriate person

2.3 Restore data according to organisational standards

2.4 Document and report on backup results

3. Maintain virus protection

3.1 Maintain and update virus protection software according to operating system in use

3.2 Carry out virus scanning and report detected viruses to appropriate person

3.3 Remove viruses and update scanning software

4. Follow copyright procedures and record software licences where appropriate

4.1 Identify copyright procedures for licensed software used by the organisation

4.2 Maintain records of licence number and location

4.3 Monitor operation and use of licensed software where applicable

4.4 Check personal computers and networks to ensure software compliance

4.5 Report licensing anomalies related to software to an appropriate person

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Create and review organisational backup schedule 
Determine storage media and hardware for backups 
Ensure backups are carried out according to the schedule 
Label and store backups according to organisational standards 
Maintain records of backups 
Determine and test restoration procedures according to organisational standards 
Restore data under instruction from an appropriate person 
Restore data according to organisational standards 
Document and report on backup results 
Maintain and update virus protection software according to operating system in use 
Carry out virus scanning and report detected viruses to appropriate person 
Remove viruses and update scanning software 
Identify copyright procedures for licensed software used by the organisation 
Maintain records of licence number and location 
Monitor operation and use of licensed software where applicable 
Check personal computers and networks to ensure software compliance 
Report licensing anomalies related to software to an appropriate person 

Forms

Assessment Cover Sheet

ICTSAS205 - Maintain ICT system integrity
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

ICTSAS205 - Maintain ICT system integrity

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: